All Collections
Online booking gratuities
Online booking gratuities
Charles avatar
Written by Charles
Updated over a week ago

We want to make it easier for you to hire and retain staff by increasing their access to gratuities, so we've given you the ability to let customers add a gratuity to their online bookings.

Gratuity-related settings can be found in: Admin->System Configuration->Gratuities

Want to be a bit more assertive about gratuities?

You can optionally suggest a default online booking gratuity rate (customers can still override that rate or opt-out if they want).

Once enabled, customers booking online will see the gratuity options during the check-out process:

You can customize the percentages and their corresponding messages under Reservations->Online Gratuity Options.

Looking for more ways to increase your gratuities?

You can also add a gratuity button to your followup emails, and your retail-only receipts:

Did this answer your question?