With payment requests, you can queue up bookings in your Control Panel and send the customer a request to enter their own payment info online.
This can be handy in a variety of situations, for example:
- Avoid asking the customer to read their card number over the phone
- Avoid physically touching a credit card for in-person bookings
How to send a payment request
If you're in the process of creating or modifying a booking, you can request a payment right from the payment screen, as seen in the short video below:
If you've already processed the booking, you can send a payment request from the boarding pass as well:
By default, we'll prompt you to request payment for the full amount that the customer owes you, but you can request a lesser amount if you prefer:
And, you can request as many payments as you like, in any increments, for each booking.
Payment request email
When you send a payment request, we'll email customers an invoice with their booking details, and a button they can click to pay their invoice online:
Customer payment flow
Clicking the payment button takes them to a page where they can enter their own payment info and complete their booking:
If you use Stripe as your payment processor, we'll store this card and make it available to you for subsequent payments, just as we do for other Stripe payments.