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Using "Quick Charge" to collect unpaid balances
Using "Quick Charge" to collect unpaid balances
Mike avatar
Written by Mike
Updated over a week ago

If you take partial payments from customers and then collect a "balance due", the Quick Charge feature can dramatically speed up your payment collection and check-in process.

For reservations with a card-on-file, Quick Charge allows you to charge the balance due to that card with one click, without visiting the payment screen or leaving the current page.

On the Event Detail screen, you'll find the "Quick Charge" button next to each reservation:

On your Accounts Receivable report, you'll find individual "Quick Charge" buttons for each reservation, as well as a "Quick Charge All" that allows you to Quick Charge every reservation on that report in a single click!

Please note that:

  1. The Quick Charge button will only appear if a reservation has a stored card-on-file.

  2. If a reservation has more than one card-on-file, Quick Charge isn't available, because we'll need you to click through and indicate which card you'd like to charge.

  3. Since cards-on-file require a Stripe account, Quick Charge requires you to use Stripe as your processor.

  4. Quick Charge isn't yet available on contract bookings, as payment timing for contracts tends to be a bit more nuanced.

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