What is GetYourGuide?
GetYourGuide is an online marketplace for tours, activities, and attractions. It connects travelers with local tour operators and activity providers in destinations around the world, making it easy for people to discover and book unique travel experiences.
See here.
How the integration works
Similar to our Viator integration, our integration with GetYourGuide allows you to:
Increase your sales by leveraging GetYourGuide's marketplace.
Receive bookings directly from GetYourGuide into Starboard Suite.
Learn more GetYourGuide
To see GetYourGuide's customer marketplace in action, visit https://www.getyourguide.com
To learn more about working with GetYourGuide, or to sign up as a supplier, visit https://supplier.getyourguide.com
Integrating GetYourGuide with Starboard Suite
Sign up for GetYourGuide and locate your numeric Supplier ID.
In your Starboard Suite control panel, click into Admin->App Store and activate the GetYourGuide app:
Create your first Product in GetYourGuide.
GetYourGuide will ask you to enter an "External Product ID".
You can locate those in Starboard under Reports->GetYourGuide External Product IDs.Please keep an eye on GetYourGuide bookings and double-check them as they start coming in.
Overlapping events on different resources
GetYourGuide doesn’t allow multiple events of the same event type/location at the same start time, even if they're scheduled on different resources.
For example:
6/1/2024 9:00 AM Sightseeing Cruise from Santa Barbara (on Resource 1)
6/1/2024 9:00 AM Sightseeing Cruise from Santa Barbara (on Resource 2)
If you think this situation may arise in your business, you should set up different event types for each resource/event type combination in Starboard and GetYourGuide.
For example, you could name your event types like this in both Starboard and GetYourGuide:
"Sightseeing Cruise on Resource 1"
"Sightseeing Cruise on Resource 2"
A note about calculations on the Concierge Voucher report
Unlike Viator, GetYourGuide does not provide us with information about their commission or Net, so the Concierge Voucher report will show the commission as 0, and the Net and Gross will be the same.