To reschedule an existing reservation to a different event, start by clicking the orange "modify" button for that reservation.

The modify button is available on the boarding pass, event detail screens and search results.

Rescheduling to a different event type or location

While you're in "rescheduling mode", we streamline the calendar for you by only showing events of the same type and location.

If you want to reschedule someone to a different event type or location, just change the filters at the top of the calendar as needed.

Rescheduling to an event with the same price level

If the new event has the same price level as the prior one, you will not be prompted to collect or refund any amount (unless you change ticket counts, etc).

Rescheduling to an event with a different price level

We'll automatically do the math and prompt you to collect or refund any difference in costs.

Just follow the prompts to collect or refund the difference (if needed).

Here's a short video loop showing how to reschedule a reservation

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