# Starboard Suite Help Center

> Help center for Starboard Suite

## Integrating with your Website

- [Artwork specs](http://support.starboardsuite.com/en/articles/942528-artwork-specs.md)
- [Simple Integration \(direct link\)](http://support.starboardsuite.com/en/articles/942526-simple-integration-direct-link.md)
- [Lightbox Integration](http://support.starboardsuite.com/en/articles/1338022-lightbox-integration.md)
- [Live Calendar \(embedded iFrame\) integration](http://support.starboardsuite.com/en/articles/942529-live-calendar-embedded-iframe-integration.md): Add an iFramed event schedule to your website
- [Using our WordPress plugin](http://support.starboardsuite.com/en/articles/2334214-using-our-wordpress-plugin.md)
- [Lightbox Integration - WordPress Supplement](http://support.starboardsuite.com/en/articles/2239473-lightbox-integration-wordpress-supplement.md)
- [Lightbox Integration - Wix Supplement](http://support.starboardsuite.com/en/articles/2239541-lightbox-integration-wix-supplement.md)

## Reservations

- [How to reschedule a reservation \(move to a different event\)](http://support.starboardsuite.com/en/articles/942527-how-to-reschedule-a-reservation-move-to-a-different-event.md)
- [How to issue partial refunds/credits for existing reservations](http://support.starboardsuite.com/en/articles/942497-how-to-issue-partial-refunds-credits-for-existing-reservations.md)
- [How to cancel a reservation](http://support.starboardsuite.com/en/articles/942490-how-to-cancel-a-reservation.md)
- [How to re-send a confirmation email without making any changes to the reservation](http://support.starboardsuite.com/en/articles/942488-how-to-re-send-a-confirmation-email-without-making-any-changes-to-the-reservation.md)
- [Creating retail products and add-ons \(upsells\)](http://support.starboardsuite.com/en/articles/942498-creating-retail-products-and-add-ons-upsells.md)
- [Using Waitlists](http://support.starboardsuite.com/en/articles/4394886-using-waitlists.md)
- [Using Reservation Markers](http://support.starboardsuite.com/en/articles/3006518-using-reservation-markers.md)
- [Online booking gratuities](http://support.starboardsuite.com/en/articles/3833222-online-booking-gratuities.md)
- [Collect gratuities directly from your follow-up emails](http://support.starboardsuite.com/en/articles/4398511-collect-gratuities-directly-from-your-follow-up-emails.md)
- [Concierge and agent bookings](http://support.starboardsuite.com/en/articles/983738-concierge-and-agent-bookings.md)
- [Tax Exempt Bookings](http://support.starboardsuite.com/en/articles/2012549-tax-exempt-bookings.md)
- [Collecting group names](http://support.starboardsuite.com/en/articles/942518-collecting-group-names.md)
- [Trip Protection](http://support.starboardsuite.com/en/articles/7130788-trip-protection.md)
- [Using POS Mode](http://support.starboardsuite.com/en/articles/8174378-using-pos-mode.md)

## Events

- [Editing individual events](http://support.starboardsuite.com/en/articles/942487-editing-individual-events.md)
- [Editing multiple events](http://support.starboardsuite.com/en/articles/2950318-editing-multiple-events.md)
- [How to cancel an entire event \(eg, due to weather\)](http://support.starboardsuite.com/en/articles/942469-how-to-cancel-an-entire-event-eg-due-to-weather.md)
- [How to de-activate an event \(and remove it from your calendar\)](http://support.starboardsuite.com/en/articles/942495-how-to-de-activate-an-event-and-remove-it-from-your-calendar.md)
- [Displaying \(or hiding\) your availability on the public calendar](http://support.starboardsuite.com/en/articles/942532-displaying-or-hiding-your-availability-on-the-public-calendar.md)
- [How temporary seat holds affect the availability numbers on your calendar](http://support.starboardsuite.com/en/articles/942494-how-temporary-seat-holds-affect-the-availability-numbers-on-your-calendar.md)
- [Event Check-Ins and Manifests](http://support.starboardsuite.com/en/articles/4105881-event-check-ins-and-manifests.md): Options for checking customers in on the day of their event
- [Ticket Scanner](http://support.starboardsuite.com/en/articles/4105989-ticket-scanner.md)
- [Secret Booking URL's](http://support.starboardsuite.com/en/articles/1351654-secret-booking-url-s.md)
- [Collecting Table Numbers](http://support.starboardsuite.com/en/articles/3961549-collecting-table-numbers.md)
- [Auto Activating Events](http://support.starboardsuite.com/en/articles/1338573-auto-activating-events.md): As your events fill up, automatically open new ones from a queue.
- [Dynamic Price Rules](http://support.starboardsuite.com/en/articles/5820365-dynamic-price-rules.md)
- [Automatic Reservation Markers](http://support.starboardsuite.com/en/articles/15415276-automatic-reservation-markers.md)

## Accessing your Control Panel on Mobile Devices

- [Is there an app for my iPhone or IPad?](http://support.starboardsuite.com/en/articles/1198011-is-there-an-app-for-my-iphone-or-ipad.md)
- [How to add Starboard Suite to your Android home screen](http://support.starboardsuite.com/en/articles/2557947-how-to-add-starboard-suite-to-your-android-home-screen.md)
- [How to add Starboard Suite to your iPhone or iPad home screen](http://support.starboardsuite.com/en/articles/942484-how-to-add-starboard-suite-to-your-iphone-or-ipad-home-screen.md)

## Communications

- [How to email every customer on an event](http://support.starboardsuite.com/en/articles/3156665-how-to-email-every-customer-on-an-event.md)
- [Sending bulk SMS messages to customers](http://support.starboardsuite.com/en/articles/2017836-sending-bulk-sms-messages-to-customers.md): Sending Text Messages
- [Sending SMS messages to individuals](http://support.starboardsuite.com/en/articles/3833215-sending-sms-messages-to-individuals.md)
- [Email and SMS templates](http://support.starboardsuite.com/en/articles/3312039-email-and-sms-templates.md)
- [Review Interception](http://support.starboardsuite.com/en/articles/3006539-review-interception.md)
- [Communicating your Covid-19 Policies and Procedures](http://support.starboardsuite.com/en/articles/4112527-communicating-your-covid-19-policies-and-procedures.md)
- [Tracking email opens, clicks and bounces](http://support.starboardsuite.com/en/articles/3172981-tracking-email-opens-clicks-and-bounces.md)

## Employees

- [Employee permissions](http://support.starboardsuite.com/en/articles/942545-employee-permissions.md)
- [Employee passwords and email invitations](http://support.starboardsuite.com/en/articles/5465072-employee-passwords-and-email-invitations.md)
- [Employee scheduling email alerts](http://support.starboardsuite.com/en/articles/8482714-employee-scheduling-email-alerts.md)
- [Workstations](http://support.starboardsuite.com/en/articles/6249646-workstations.md)

## Payments

- [Storing credit cards in Stripe for later use](http://support.starboardsuite.com/en/articles/942509-storing-credit-cards-in-stripe-for-later-use.md)
- [Accepting payments via Stripe Link](http://support.starboardsuite.com/en/articles/7260382-accepting-payments-via-stripe-link.md)
- [Requesting a credit card payment on a standard booking](http://support.starboardsuite.com/en/articles/4144134-requesting-a-credit-card-payment-on-a-standard-booking.md)
- [Requesting a credit card payment on a contract booking](http://support.starboardsuite.com/en/articles/4169748-requesting-a-credit-card-payment-on-a-contract-booking.md)
- [Using "Quick Charge" to collect unpaid balances](http://support.starboardsuite.com/en/articles/6149908-using-quick-charge-to-collect-unpaid-balances.md)
- [Customer refund processing time](http://support.starboardsuite.com/en/articles/6542560-customer-refund-processing-time.md)
- [Why credit cards are declined](http://support.starboardsuite.com/en/articles/1960471-why-credit-cards-are-declined.md)
- [Payment Hardware: Overview](http://support.starboardsuite.com/en/articles/6207377-payment-hardware-overview.md)
- [Processing desktop/mobile payments with the S700 or WisePOS network card reader](http://support.starboardsuite.com/en/articles/5506399-processing-desktop-mobile-payments-with-the-s700-or-wisepos-network-card-reader.md): Fully-integrated hybrid desktop/mobile card readers that are compatible with any computer, tablet or smartphone.
- [Processing mobile payments with M2, Chipper and WisePad bluetooth readers](http://support.starboardsuite.com/en/articles/3059375-processing-mobile-payments-with-m2-chipper-and-wisepad-bluetooth-readers.md): Fully-integrated mobile card readers for iOS devices
- [Processing Interac Debit payments in Canada](http://support.starboardsuite.com/en/articles/5698814-processing-interac-debit-payments-in-canada.md)
- [Using Tap to Pay on iPhone](http://support.starboardsuite.com/en/articles/8515614-using-tap-to-pay-on-iphone.md)
- [Splitting Payments and Refunds](http://support.starboardsuite.com/en/articles/6326104-splitting-payments-and-refunds.md)
- [Automated Payment Splits](http://support.starboardsuite.com/en/articles/6304264-automated-payment-splits.md)
- [Converting a reservation to a gift certificate](http://support.starboardsuite.com/en/articles/3173214-converting-a-reservation-to-a-gift-certificate.md)
- [Donating event tickets or gift certificates](http://support.starboardsuite.com/en/articles/1960499-donating-event-tickets-or-gift-certificates.md)
- [Collecting billing zip code during payment](http://support.starboardsuite.com/en/articles/942513-collecting-billing-zip-code-during-payment.md)

## Promotions

- [Gift Certificates overview](http://support.starboardsuite.com/en/articles/942519-gift-certificates-overview.md)
- [Redeeming gift certificates in your Control Panel](http://support.starboardsuite.com/en/articles/5970824-redeeming-gift-certificates-in-your-control-panel.md)
- [Extra Value Gift Certificates](http://support.starboardsuite.com/en/articles/1349213-extra-value-gift-certificates.md)
- [External vs. system gift certificates](http://support.starboardsuite.com/en/articles/942515-external-vs-system-gift-certificates.md)
- [Reconciling gift certificate and voucher payments](http://support.starboardsuite.com/en/articles/942504-reconciling-gift-certificate-and-voucher-payments.md)
- [Adding a "buy gift certificates online" badge to your main website](http://support.starboardsuite.com/en/articles/1349168-adding-a-buy-gift-certificates-online-badge-to-your-main-website.md)
- [Vouchers overview](http://support.starboardsuite.com/en/articles/942496-vouchers-overview.md)
- [Importing vouchers](http://support.starboardsuite.com/en/articles/942492-importing-vouchers.md)
- [Creating discount codes](http://support.starboardsuite.com/en/articles/942499-creating-discount-codes.md)

## 3rd Party Integrations

- [Meet Yonder: an AI chatbot, fully integrated with your Starboard availability](http://support.starboardsuite.com/en/articles/10754548-meet-yonder-an-ai-chatbot-fully-integrated-with-your-starboard-availability.md)
- [Overview: integrating with Google Analytics or Google Tag Manager](http://support.starboardsuite.com/en/articles/942517-overview-integrating-with-google-analytics-or-google-tag-manager.md)
- [Integrating with Google Tag Manager](http://support.starboardsuite.com/en/articles/6461168-integrating-with-google-tag-manager.md)
- [Integrating with Google Analytics GA4](http://support.starboardsuite.com/en/articles/6461205-integrating-with-google-analytics-ga4.md)
- [Integrating with Google Ads](http://support.starboardsuite.com/en/articles/6461765-integrating-with-google-ads.md)
- [Syncing new customers to Mailchimp or Constant Contact](http://support.starboardsuite.com/en/articles/942485-syncing-new-customers-to-mailchimp-or-constant-contact.md)
- [Collecting additional reservation data in Mailchimp](http://support.starboardsuite.com/en/articles/970651-collecting-additional-reservation-data-in-mailchimp.md)
- [Using e-waivers with Smartwaiver](http://support.starboardsuite.com/en/articles/942525-using-e-waivers-with-smartwaiver.md): Electronic waivers with SmartWaiver
- [Setting up your Smartwaiver integration](http://support.starboardsuite.com/en/articles/8104238-setting-up-your-smartwaiver-integration.md)
- [Adding our modified Smartwaiver widget to your website](http://support.starboardsuite.com/en/articles/942506-adding-our-modified-smartwaiver-widget-to-your-website.md)
- [Collecting Starboard confirmation numbers in Smartwaiver's Kiosk App](http://support.starboardsuite.com/en/articles/1683441-collecting-starboard-confirmation-numbers-in-smartwaiver-s-kiosk-app.md): Configure the Smartwaiver Kiosk app to collect your customer's confirmation number
- [Quickly locate and tag untagged waivers](http://support.starboardsuite.com/en/articles/5507135-quickly-locate-and-tag-untagged-waivers.md)
- [Introducing Viator](http://support.starboardsuite.com/en/articles/1572860-introducing-viator.md): Selling tickets via Viator's API
- [Working with GetYourGuide](http://support.starboardsuite.com/en/articles/9363908-working-with-getyourguide.md)
- [Verifying your Facebook domain](http://support.starboardsuite.com/en/articles/5185719-verifying-your-facebook-domain.md)
- [Add a "book now" button to your Facebook page](http://support.starboardsuite.com/en/articles/1611846-add-a-book-now-button-to-your-facebook-page.md)

## Misc

- [What's my account subdomain?](http://support.starboardsuite.com/en/articles/1367701-what-s-my-account-subdomain.md)
- [Restoring de-activated records](http://support.starboardsuite.com/en/articles/5465054-restoring-de-activated-records.md)
- [Starboard Suite Kiosk for on-site bookings](http://support.starboardsuite.com/en/articles/1916244-starboard-suite-kiosk-for-on-site-bookings.md)
- [Online retail-only sales](http://support.starboardsuite.com/en/articles/1367638-online-retail-only-sales.md): Selling retail items without reservations
- [Resource Notes and Maintenance Logs](http://support.starboardsuite.com/en/articles/1351672-resource-notes-and-maintenance-logs.md)
- [How to take a screenshot](http://support.starboardsuite.com/en/articles/942503-how-to-take-a-screenshot.md)
- [What happens when customers reply to your automated emails](http://support.starboardsuite.com/en/articles/942489-what-happens-when-customers-reply-to-your-automated-emails.md)
- [File Attachments](http://support.starboardsuite.com/en/articles/8284871-file-attachments.md)