Reservations
18 articles
+1Written by Support Team, Charles, Mike and 1 other
+1Trip Protection
Written by Support Team. Updated this week
Collect gratuities directly from your follow-up emails
Written by Charles. Updated over a week ago
Using Waitlists
Written by Charles. Updated over a week ago
Communicating your Covid-19 Policies and Procedures
Written by Charles. Updated over a week ago
Online booking gratuities
Written by Charles. Updated over a week ago
Sending SMS messages to individuals
Written by Charles. Updated over a week ago
Using Reservation Markers
Written by Charles. Updated over a week ago
Tax Exempt Bookings
Written by Charles. Updated over a week ago
Why credit cards are declined
Written by Charles. Updated over a week ago
Concierge and agent bookings
Written by Charles. Updated over a week ago
Collecting group names
Written by Mike. Updated over a week ago
Creating retail products and add-ons
Written by Support Team. Updated over a week ago
How to re-send a confirmation email without making any changes to the reservation
Written by Mike. Updated over a week ago
How to cancel a reservation
Written by Support Team. Updated over a week ago
How temporary seat holds affect the availability numbers on your calendar
Written by Mike. Updated over a week ago
How to de-activate an event (and remove it from your calendar)
Written by Yvonne. Updated over a week ago
How to reschedule a reservation (move to a different event)
Written by Charles. Updated over a week ago
How to issue partial refunds/credits for existing reservations
Written by Charles. Updated over a week ago