Reservations
18 articles

+1Written by Support Team, Charles, Mike and 1 other



Trip Protection

Written by Support Team. Updated this week
Collect gratuities directly from your follow-up emails

Written by Charles. Updated over a week ago
Using Waitlists

Written by Charles. Updated over a week ago
Communicating your Covid-19 Policies and Procedures

Written by Charles. Updated over a week ago
Online booking gratuities

Written by Charles. Updated over a week ago
Sending SMS messages to individuals

Written by Charles. Updated over a week ago
Using Reservation Markers

Written by Charles. Updated over a week ago
Tax Exempt Bookings

Written by Charles. Updated over a week ago
Why credit cards are declined

Written by Charles. Updated over a week ago
Concierge and agent bookings

Written by Charles. Updated over a week ago
Collecting group names

Written by Mike. Updated over a week ago
Creating retail products and add-ons

Written by Support Team. Updated over a week ago
How to re-send a confirmation email without making any changes to the reservation

Written by Mike. Updated over a week ago
How to cancel a reservation

Written by Support Team. Updated over a week ago
How temporary seat holds affect the availability numbers on your calendar

Written by Mike. Updated over a week ago
How to de-activate an event (and remove it from your calendar)

Written by Yvonne. Updated over a week ago
How to reschedule a reservation (move to a different event)

Written by Charles. Updated over a week ago
How to issue partial refunds/credits for existing reservations

Written by Charles. Updated over a week ago